Take a look at the On-demand sessions available starting at the Summit of Low-Code/No Code to Learn how to Using citizen developers to upskill and scale citizens can help you innovate and improve efficiency. (*3*).


Three things can be certain in Life: death, taxes, artificial intelligence (AI). This is not the only thing. AI Significantly less depressing than the other two, it’s also produced a It is becoming easier to get business innovation and more affordable. a Mass solution. Mass solution. the Startup space, AI This has allowed us to spot trends in Covid, make military tools more powerful, and avoid burnout among doctors.

Beyond the “sexier” Applications AI, the The tech boom has been phenomenal in a Logistical is the sector that literally drives everyday life. Here, AI Optimizing delivery routes, reducing delivery times, improving sustainability measures, and lowering operational expenses are some of the key areas. This is something I have experienced firsthand as I am a designer. the AI for my logistics startup, having initially created an algorithm for my master’s thesis that planned routes for firefighters. This algorithm saved 1,400 lives, and it reduced the time required to complete my logistics startup.to-arrival in Some of these the world’s most congested cities by 40%.

Benefits of AI They are indisputable. But companies are often reluctant to commit fully. to it because they believe that it’s too complex or costly to integrate. Naturally, in The light of the current unstable market, businesses need to Double your efficiency is possible, but it’s still possible to embrace AI Not to send shockwaves to your accounting department. That’s it! in These are my thoughts. tips Medium and Small BusinessesSMBs) hoping to Move their last mile into the AI World, and to make a long-term home there.

SMBsEnsure your foundations are in good shape AI

Although it sounds obvious, every company has to have it. to First, they must identify a real need. AI Before making it a part of their business model. In the last mile, that means asking yourself if your customers want personalized delivery — for example, if they want to You will be able to Choose the times they receive goods — or if they’re content with more standardized processes. If there isn’t a Demand for nuanced delivery AI It may not be the Right route for you AI’s specialty lies in Its ability to Take out to Many different outcomes.

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Next, take a Look at customer expectations and behavior. Are they changing? a Do they change on a regular basis or are they more consistent in their preferences? If they are set in their preferences (e.g. when and how they want deliveries), the same), AI won’t be as beneficial to Your business. AI This is an important tool for understanding and detecting patterns in If you have datasets already a Clare interpretation of the needs of your customers AI won’t be able to Tell me anything new.

For the Final sense-check stage. to Your existing tech. If you don’t have intelligence software in Place to To begin, skip ahead to AI This could lead to problems. In order to scale up your processes, it is best to have automated, intelligent processes. AI. Remember, AI isn’t the End result, it should act as an accelerator in your pre-fine-tuned processes.

The majority SMBs Opt to Leverage AI Third-party tools are more practical than building your own. AI From scratch is essentially the act of creating something new. a Software company. That said, even if harnessing others’ AI, you’ll need to Construct a Team to Manage the tech — that means data scientists, people who know what to Do with AI Output, how to It is important to measure it. to Assimilate it seamlessly in workflows. The more tech-oriented your staff is, the better. the quicker and more seamlessly you’ll be able to Integrate AI. 

Make a Toolbox to Your garden is your best friend AI

AI isn’t a “set it and forget it” solution; you’ll need a comprehensive toolbox to Power and measure its effectiveness starting at day one. Because of this, there is good news. AI’s prominence in There are many benefits to business a A host of tools to Keep your AI in check.

Let’s start with the basics. Over the past decade, the The most important elements of AI They have been made easier to access and packaged. a Various industries. One of these industries is the Most Popular AI Tools is TensorFlow It is ideal for bundling and building AI — the Core open-source library aids in Training machine learning models can be done directly in Use your web browser. Meanwhile, Python It is a Common AI Programming language R Data scientists are able to scale up and align themselves with different organizations AI models.

Elsewhere, Google’s ML Kit It is useful if it is what you want to Make your own AI offering. Communities like Hugging Face They are perfect for researching AI Participating in It is the subject of many conversations.

You will also need these tools. to You should ensure that you receive feedback regularly the Real people using the AI. Take care to Recalibrate the These algorithms are accordingly. It’s all well and good having the Tools to Fix a car, but if you don’t know how to These can be used to You can accommodate the driver, they’re of little value. SimpliRoute asks all delivery staff to complete a background check. to Rate the Our routes AI These are the ones we recommend. a Scale of 1 to 5. This is used to generate quantitative data. in For us, combine qualitative data (such surveys) with quantitative data to more deeply recognize what does and doesn’t work with the AI.

Prep data to Be your long-term partner AI energy supply

Being an author AI Being a company is entering into a long-term relationship. AI won’t serve your SMB or your users if it’s stagnant — it has to Be dynamic by combining historical and current data to generate insights. That’s why roughly 80% of your last mile spending will shift to Collecting, pulling, and fixing the Data that powers you AI Keep those insights coming.

However, data needs maintenance. Data needs to be maintained. to Guarantee that you have the The complete picture of your last-mile operations is required. We will need a We have a lot of GPS data but also need information about service. the It takes time to unload trucks and what drivers’ preferred routes are. You can’t cherry-pick the Data that confirms or demonstrates what you already know. to know). Your data should truly represent you AI to Your best chance of success.

Keep in mind that you are not the only one. to Invest in Data Resources in Data people are also available. You’re going to Need training in emerging technologies AI Trends and models for current staff members, as well any new employees you bring on to Manage AI. If you have a wish to Grow your business AI Partner with universities to team up to You can attract the best talent and offer internships that explain why you are so special AI application is unique – having a Mix of the Your business and academic worlds can make a difference. AI standing.

At the same time, data shouldn’t be siloed to Simply the Departments AI is at play – it should be influencing decisions across the Whole company, in Your marketing teams, sales funnels and other important information. If data isn’t put at the heart of all decision-making, you’ll never truly step into your end-users’ shoes and determine more accurately what to Do with the Your conclusions AI This will help you.

Embracing AI doesn’t have to You can be a great hill to climb. So many businesses have succeeded in carving out their niches. space in the AI Landscape and so many other resources to facilitate new players’ ventures in it, SMBs Are better prepared than ever to Become an AI authority. 

Álvaro Echeverría is the founder and CEO SimpliRouteSoftware that optimizes route routing helps companies decrease logistics costs and improve customer service.

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