Davos, Switzerland
The Sunday Review

Jeff Maggioncalda (CEO of Coursera), said that he tried ChatGPT for the first time in order to learn online. “dumbstruck.” Now, it’s part of his daily routine.

The powerful AI chatbot is used by him to bang out emails. He is a user of it to Make speeches “in a friendly, upbeat, authoritative tone with mixed cadence.” He uses even it to help break down big strategic questions — such as how Coursera should approach incorporating artificial intelligence tools like ChatGPT into its platform.

“I use it as a writing assistant and as a thought partner,” Maggioncalda said to The Sunday Review.

Maggioncalda was one of the thousands of academics, business leaders and politicians who gathered at DavosThis week, the World Economic Forum will be held in Switzerland. The agenda includes a variety of important issues that affect the global economy. These include the energy crisis and other pressing matters. to Transformation of trade and war in Ukraine But what many can’t stop talking about is ChatGPT.

OpenAI artificial intelligence research firm made this tool available to Late last year, the public has been asking questions about what it means to be a citizen. “generative AI” services — which can turn prompts into original essays, stories, songs and images after training on massive online datasets — could radically transform how we live and work.

Some claims it Artists, coders and tutors (yes, journalists!) will be placed. You are not working for a living. Other are Postulating this is more optimist it Employees will be able to apply for this grant to Take control toYou can make your to-do list more efficient or put greater emphasis on tasks of higher level.

It’s a debate that’s captivated many C-suite leaders, often after they tested the tool themselves.

Christian Lanng (CEO of Tradeshift’s digital supply chain platform Tradeshift) said that ChatGPT was amazing, even after many years of exposure. to Silicon Valley hype.

He’s also used the platform to write emails He claimed that nobody has seen the difference. He even had it Perform some accounting workTradeshift employs an exorbitant professional service firm to perform this function.

To date, ChatGPT has mostly been treated as a curiosity and a harbinger of what’s to come. It relies on OpenAI’s GPT-3.5 language model, which is already out of date; the more advanced GPT-4 version is in the works and could be released this year.

Critics — of which there are many — are quick to Please note it Makes mistakes, displays an inability to feel empathy and is painfully neutral. For example, one tech news magazine was forced to close. to Issue several significant corrections ChatGPT wrote this article. New York City’s public schools also have banned students and teachers From using it.

However, the software or comparable programs from other companies could quickly take over the business world.


, an investor in OpenAI, announced this week that the company’s tools — including GPT-3.5, programming assistant Codex and image generator DALL-E 2 — are Now generally available to Azure OpenAI Services is available to business clients. ChatGPT will soon be added.

“I see these technologies acting as a copilot, helping people do more with less,” Satya Nadella, Microsoft CEO, spoke to an audience in Davos This week.

Maggioncalda shares a similar outlook. He is a believer in the power of love. to integrate generative AI into Coursera’s offering this year, seeing an opportunity to make learning more interactive for students who don’t have access to In-person instruction, or one-on-1 time with experts in the subject area.

He recognizes the challenges of preventing cheating, and making sure accuracy is maintained. to This must be done. And he’s worried that increasing use of generative AI may not be wholly good for society — people may become less agile thinkers, for example, since the act of writing can be helpful to Take the time to process complicated ideas and find out what you can do with them.

But he still sees the need to move quickly.

“Anybody who doesn’t use this will shortly be at a severe disadvantage. Like, shortly. Like, very soon,” Maggioncalda said. “I’m just thinking about my cognitive ability with this tool. Versus before, it’s a lot higher, and my efficiency and productivity is way higher.”