Of all the emotions I expected out of this week’s Google I/O keynote, “dread” I did not include it on my list. Google has invested a I’ve spent the last two decades developing products to make my life simpler. It was the opposite this week: a Communication with others can be made worse by using this method.

Google I/O was this year focused on artificial Intelligence, with prompt-based Text Generation as a centerpiece. Google’s The office suite. It was demonstrated at several times during the keynote. a System called “Help me write” — which rewrites simple prompts in Gmail and other apps as more polished paragraphs of text. But Get more polished doesn’t automatically mean better.

A clever use of words can make a piece of writing more interesting. The way you write can reveal a great deal about your personality. a It can tell you what a person feels and thinks. You can also use it to learn more about your world. And there’s no reason AI can’t play a role. I’ve seen authors use generative tools to create unexpected prose Or summarize the data a It is a readable format. I’m excited to see people explore new uses for it.

You can also read about it here Google’s onstage ideas were almost impressive in their ability to serve precisely none of writing’s core purposes. The examples in Help me Write calcify some of the worst traits of “professional” communications. They’re bland, bloated boilerplate that turns a Human prompt something to use more words in order to say less.

Let’s look at one of the examples. Early in his keynote a presenter auto-generates a job description for a textile design position that they (in the demo’s scenario) send into the world. Another presenter then responds by supplying this prompt.

interested! Call us on Tuesday. Call by Tuesday.

It produces these results:


Please accept my heartfelt thanks for Reaching out Cymbal’s Senior Textile Designer job is something I would be very interested in. With 8 years experience in working with global brands, I’m confident I can provide the experience you seek. for.

Am available for a Call me as soon as possible. Let me know the time that works for you.

It is also available in a second-generation version is obviously the way you’re expected to apply to a Written by: a human, it suggests you’re committed enough to type out a A multi-paragraph response is a good way to hit certain cultural or class markers. The An AI-generated response doesn’t serve either of those purposes, though. The response was generated almost immediately based on a predictive text system that requires minimal English-language competency, and so far, that system can only handle fairly formulaic writing; it won’t substitute for Human work is required in a wide range of real-world scenarios. All it does is Construct a longer and more stilted version of the original prompt — one that probably only has value until everyone expects it was written with AI.

Even worse is the AI Generation reinforces the notion that US business talk is overenthusiastic is You can also find out more about the following: You can also use way to write, regardless of whether it’s a You need to have the necessary skills for The job. I’ve seen thoughtful stories about people with dyslexia using ChatGPT to produce text that is — as a Washington Post article puts it — “unfailingly professional and polite.” But there’s an unspoken, simpler alternative: being willing to accept wider variations in how people communicate. I don’t begrudge anyone who uses AI Writing to meet standards that are arbitrary, but not at a society-wide level, it’s a The linguistic arms races towards a The future is going to be more dull.

Another example is this kind message of congratulations sent by Google Android engineering Vice President Dave Burke to Devices and Service SVP Rick Osterloh.

Congratulations on the launch of pixelfold, it’s amazing!

Here’s what Help me write churns out:

Dear Rick

Congrats on the success of the Pixel Fold! I’m really impressed with the device and how well it integrates with Android. Foldable screen is a game-changer, and I can’t wait to see what you do with it next.


I’m going to assume this is The way I see it, executives seem to send their personal emails in a very relaxed manner. One-sentence, punctuation-free messages. But again, it’s worse! I learn less about who the sender is by reading it. The reading takes more time. The sender sounds like a robot.

In order to grasp the practical value of this procedure, it is important that you look at a email The keynote begins with the words “from the beginning”. The heart of the Generation is actually pretty cool — it takes a very simple prompt for You can fill in your airline refund request with the details you have in your inbox. For example, flight names and dates. It then embellishes with a Few paragraphs of irritating prose. Here’s the original:

Ask for more information for a Refund in full for This flight has been canceled

Then there’s the AI-generated version:

Thank you for your Customer Service.

Request in writing a Refund in full for I have a cancelled flight, DF 4542 on the 4th of February 2023. You are offering a refund for my cancelled flight, DF 4542 on February 4, 2023. a voucher as a If I were to receive a gesture of kindness, however, it would be better if the money was reimbursed for The cost of the ticket.

Have you been? a Loyal customer to your airline for Your service has always met my expectations. Unfortunately, I’m very unhappy with the service that was provided for my last flight. It was not announced in advance, which meant I was left scrambling to arrange alternative transportation at the last moment. I was inconvenienced by this. a It is an expensive and time-consuming inconvenience.

You are right, I do believe this a Refund in full is The only way I can be compensated fairly for The problems I encountered. The enclosed document contains the details of my experience. a I want to copy my ticket for You can use this as a reference.

Please accept my sincere thanks for Your time and consideration is greatly appreciated.


There’s no indication these furious claims are accurate. It’s a The bureaucratic deimatic display: convincing some hapless customer service representative that you’re mad enough to type out all that text and will probably be a You’ll be in a real bind until you receive your refund. I’ve seen this idea pitched better on Tumblr of all places. I’ve seen this idea pitched better on Tumblr of all places. a Popular post on AISomeone described using ChatGPT Pull off a The high-tech version Brazil’s Form 27B / 6 gambit, generating a A threatening fake-legal letter a A landlord in violation of housing laws. A landlord in violation of housing law a Applauding my fellow tenant of long standing, I do so.

What is this? is Effective in a brief transition period while generative text isn’t in widespread use, while readers are likely to assume it’s connected to a If you know it’s a human, then write about that. If you know it’s a Machine, the illusion disappears. You’re left with a It’s a world of communication that is longer, more unimaginatively written, and harder to understand. I’d rather hire someone based on an honest “8 years exp” You can also read more about a Cover letter with empty, automated prose

By contrast, Google’s The most effective example of the Help Me Write program involved the simple transmission of information.. Then, you can get in touch with us. email You can find out more about this by clicking here. a It’s a potluck AI I was able look at a Document with a List of dishes signed up for, and summarize the list. a The line that is an email. This saves the writers from having to copy and paste. a The series will save readers from clicking to another tab. Most importantly, its value doesn’t rely on pretending that a human wrote it — and if Google has its way, that’s a trick that won’t last for long.