The number of people who are able to afford to buy a home is in the millions Australians Wawa on the morning of Nov. 8 Unexpectedly, they find their phone completely useless. An unplanned outage From a nationwide provider Optus The disruption began in the morning and lasted throughout the day. Businesses couldn’t process electronic payments, hospitals couldn’t take phone calls, and public transport was delayed. Around 10 million people were affected by the downtime. Australians, equal to about 40% of the country’s population.
Here is the thing: outage It has ascended to its first head. Optus CEO Kelly Bayer Rosmarin resigned Monday Follow us on Instagram: a critical report From the Australian Senate. Her resignation puts an end to an eventful tenure as the head of Australia’s second largest telecoms company, owned by Singapore Telecommunications, also known as Singtel.
Bayer Rosmarin stated in a Singtel statement on Monday that she had the time for “personal reflection” She has resigned. “best interest of Optus moving forward”.
Singtel claimed that Bayer Rosmarin is the leading manufacturer of Bayer Rosmarin products. Optus When a “challenging period,” And that Optus She has delivered an improved financial performance as well as a gain in market share during her tenure.
Bayer Rosmarin is appointed CEO In April 2020, and the November 8 outage It was the second scandal to occur under her leadership. She had served as deputy for a year. CEO Previously, he worked at the Commonwealth Bank of Australia.
Last September, hackers breached Optus, exposing personal customer details in what some described as the worst data breach in the company’s history. The company admitted that addresses, drivers’ licenses, and passport numbers may have been revealed in the data breach. In April, 100,000 people joined a class-action lawsuit The following are some examples of the use of Optus Regarding the hack
Then on November 8, an outage Millions of dollars are left unaccounted for Optus Customers without a connection to the internet or mobile. The national outage Around 4:00am, local time, the first signals were sent out; the majority of countries are connected. network It was not until around 6:00pm that evening, late in the day, that it was restored.
An inquiry by the Senate on Friday revealed Optus Not planned for A network-wide outage Then, it was a must. no backup Bayer Rosmarin also said on Friday that in place. Bayer Rosmarin said that on Friday. Optus Received customer claims About $282,000. It is believed that a software update at Singtel’s corporate parent was the cause. caused the outage.
Singtel has said that it understands the need for Optus “to regain customer trust and confidence,” The Group CEO Yuen Kuan moon said in a Monday statement. “We view the events in recent weeks very seriously. We fully recognize the importance of Optus’ role in providing connectivity services to the community and the importance of network resiliency and security,” He continued.
Singtel has created a new position of Chief Operating Officer at Optus, which will be filled by the company’s former business managing director, Peter Kaliaropoulos.
Optus chief financial officer Michael Venter will take over at the Australian telco’s interim CEO While the company is conducting a global search for A new head. Venter was previously employed by the Commonwealth Bank of Australia, just like his predecessor. Optus In March 2021,